CONTRACT INFORMATION

This Charter Contract Information outlines the terms and conditions under which CAPTAIN JUAN YACHTS provides luxury yacht charters. It ensures that all parties—charterers, guests, and crew—understand their rights, obligations, and expectations. These provisions are aligned with international yachting industry standards and are intended to safeguard safety, service quality, and the legal rights of both guests and the company.

1. Charter Agreement

A written Charter Agreement must be signed by the charterer before embarkation.
The agreement includes details of the yacht, duration, itinerary, payment, and conditions of use.
The captain has full responsibility for navigation, safety, and adherence to maritime law.

2. Booking & Payments

To secure a booking, a deposit of 50% of the total charter fee is required upon signing the contract.
The remaining 50% balance must be paid no later than 30 days before embarkation.
For bookings made within 30 days of departure, full payment is required at the time of signing.
Payments can be made via wire transfer, approved credit card, or certified company invoice.

3. Cancellation Policy

Cancellations 60+ days before embarkation: refund issued minus admin fees.
Cancellations 30–59 days before embarkation: 50% of the charter fee retained.
Cancellations less than 30 days before embarkation: no refund.
In the event of force majeure (mechanical failure, extreme weather, unforeseen restrictions), CAPTAIN JUAN YACHTS reserves the right to reschedule or provide a substitute yacht of equal or higher standard.

4. Charter Fee Inclusions

The standard charter fee covers:

Exclusive use of the yacht for the agreed period.
Professional crew services (captain, stewardess, chef, deckhands as applicable).
Standard water toys and onboard amenities.
Insurance of the yacht and crew under maritime law.

5. Charter Fee Exclusions

The charter fee does not include:

Fuel, marina docking fees, harbor charges, and cruising permits.
Food, beverages, and special requests.
Airport transfers, tours, or onshore activities.
Communications (satellite phone, internet outside standard allowance).
Crew gratuities (customary industry standard is 15–20% of charter fee).

6. Safety & Compliance

The captain has absolute authority concerning yacht navigation and guest safety.
Safety instructions must be followed by all guests at all times.
Life jackets and safety equipment must be used when instructed.
Illegal substances, firearms, or hazardous materials are strictly prohibited.

7. Guest Responsibilities

Guests must treat the yacht, crew, and equipment with respect.
The charterer is responsible for any damages caused by negligence or misconduct.
Personal belongings are the responsibility of guests; CAPTAIN JUAN YACHTS is not liable for loss.
Guests must respect crew rest periods and professional boundaries.

8. Crew Responsibilities

Provide safe navigation and operation of the yacht.
Deliver five-star service in accordance with luxury hospitality standards.
Maintain guest confidentiality and privacy.
Ensure that environmental and maritime laws are strictly observed.

9. Alcohol & Substances

Alcohol consumption is permitted for guests in moderation.
Crew may not consume alcohol during duty.
Possession or use of illegal substances will result in immediate termination of the charter without refund.

10. Confidentiality & Privacy

All guest information, itineraries, and onboard experiences are strictly confidential.
Crew and staff are prohibited from disclosing details of guests to third parties.
Photography by crew members is not permitted unless authorized.

11. Insurance & Liability

The yacht carries full insurance, including third-party liability and crew coverage.
Charterers are strongly encouraged to obtain travel insurance, covering medical emergencies, cancellations, and personal effects.
CAPTAIN JUAN YACHTS is not liable for accidents, injuries, or loss of personal property unless directly caused by company negligence.

12. Environmental Policy

Waste must be disposed of according to maritime environmental regulations.
Guests are encouraged to respect marine life and avoid plastic waste.
Anchoring in protected or coral reef areas is prohibited.
CAPTAIN JUAN YACHTS promotes sustainable cruising practices whenever possible.

13. Force Majeure & Substitutions

If the yacht becomes unavailable due to mechanical failure, natural disaster, or unforeseen circumstances, CAPTAIN JUAN YACHTS will provide:
- A substitute yacht of equal or higher quality, or
- A rescheduled charter at a mutually agreed date.
No further compensation will be offered beyond substitution.

14. Termination of Charter

CAPTAIN JUAN YACHTS reserves the right to terminate the charter without refund if:
- Guests engage in illegal activities.
- Guests behave in a manner that endangers the yacht, crew, or other guests.
- Charter terms and safety protocols are breached.

15. Dispute Resolution

Any disputes must first be addressed in good faith between the parties.
If unresolved, disputes shall be settled under the jurisdiction of Miami, Florida, unless otherwise specified in the agreement.

16. Amendments & Updates

This contract information is subject to updates in line with changes in maritime law, insurance, and company policy.
The latest version will always apply to newly signed agreements.

Key Contract Information – Bullet Summary

Booking: 50% deposit on signing, balance due 30 days before embarkation.
Cancellation: Refunds depend on notice period; no refunds within 30 days.
Included: Yacht use, crew, amenities, insurance.
Excluded: Fuel, food, beverages, docking, permits, gratuities.
Safety: Captain’s authority is final; illegal items strictly forbidden.
Guest duties: Respect yacht & crew, liable for damages, personal belongings responsibility.
Crew duties: Ensure safety, service, discretion, compliance with laws.
Insurance: Yacht covered; guests should carry travel insurance.
Termination: Misconduct, drugs, or illegal actions lead to termination without refund.
Jurisdiction: Miami, Florida.